Customs introduces new cargo examination rules to cut clearance delays in Edo, Delta
Benin, Nov. 2026 (TBL Africa)The Nigeria Customs Service (NCS), Edo/Delta Area Command, says it has introduced a new operational framework to standardise cargo examination, reduce clearance delays and strengthen coordination among agencies in trade operations.
The framework, known as the Standard Operating Procedure (SOP) for Coordinated Cargo Examination and Trade Facilitation, is also designed to eliminate duplication of responsibilities, improve compliance with Customs laws and safeguard government revenue.
The Acting Customs Area Controller, Edo/Delta Area Command, Mr Dominic Ortsen, disclosed this at the launch of the document at the Command Headquarters in Warri, Delta.
In a statement issued by the command’s Public Relations Officer, Mr Peters Josu on Tuesday in Benin, Ortsen described the initiative as an institutional reform aimed at establishing clear, uniform and coordinated procedures for cargo examination.
The acting controller said the SOP was developed following operational assessments and consultations with officers and stakeholders across the Command, which identified existing challenges and opportunities for improving service delivery.
According to him, effective customs administration requires clearly defined procedures, institutional accountability and seamless coordination among relevant stakeholders.
“The framework will clarify the responsibilities of participating government agencies, improve inter-agency collaboration, ensure proper documentation of examination findings and provide mechanisms for resolving discrepancies and outstanding operational issues,” he said.
He stressed that the document was not intended to impose additional burdens on businesses or undermine the statutory responsibilities of other government agencies.
“The initiative aligns with the Comptroller-General of Customs’ policy thrust of Consolidation, Collaboration and Innovation, while supporting modern Customs administration and legitimate trade,” he said.
The acting controller urged officers to familiarise themselves with the provisions of the SOP and ensure consistent implementation.
He encouraged stakeholders to study the guidelines and use established engagement platforms to communicate operational concerns.
Ortsen assured stakeholders that the command would monitor implementation, assess operational performance and undertake necessary reviews in line with applicable laws, regulations and directives from Customs Headquarters.
“The ultimate objective was to establish a transparent, predictable and accountable cargo examination system that will remain effective irrespective of changes in leadership,” he said.
The acting controller solicited stronger stakeholder collaboration to promote compliance, protect national revenue and improve the efficiency of trade operations.
The statement said that the launch brought together relevant stakeholders and Customs officers to deliberate on improved cargo examination procedures and more effective trade operations.
